This program provides you with the essential skillsets needed to communicate effectively within all levels of your organization. A breakdown in communication could mean disaster. However, by reaching your audience and providing them with a clear understanding of your message you will avoid the pitfalls that come with the uncertainty of miscommunications.

• Methods of Communications
• Verbal, Non-Verbal and Written – Which is appropriate?
• Feedback
• Interpersonal Communications
• Two Way Communications
• Communications Style
• Effective Listening